cassino game takes your privacy very seriously. This Privacy Policy Read on to see exactly what we do — and don't do — with your information.
1. Introduction
Cassino game (cassinogame.biz) is a trusted online betting and gaming platform in Bangladesh. We believe that every user's personal data belongs to them. This Privacy Policy is the written form of that commitment — it clearly explains how we collect your data, why we collect it, where it is stored, and how well it is protected.
By creating an account or using the cassino game platform, you agree to this Privacy Policy. If you have any objections, please discontinue use of the platform and reach out to our support team.
This privacy policy has been developed in accordance with international data protection standards. We review and update it on a regular basis.
2. What Information We Collect
Cassino game collects only the information necessary to provide its services. No unnecessary or excessive data is ever collected.
Information Collected at Registration
- Full Name: For identity verification.
- Mobile Number: For account verification and security notifications.
- Date of birth: For age verification (to confirm 18+).
- Email Address: For communication and account recovery purposes.
Information collected during KYC verification
- National ID (NID) or passport copy.
- Proof of address (where applicable).
- Payment method verification details.
Automatically collected information
- IP address and device type.
- Browser information & operating system.
- Platform activity logs (login times, betting history).
- Cookies & tracking technologies (details below).
Please Note: cassino game will never ask for your password, PIN, or OTP via email or phone. If you receive any such request, contact our support team immediately.
3. How Your Information Is Used
Cassino game uses your information only for specific, transparent purposes. There are no hidden agendas.
| Data type | Purpose of Use | Mandatory? |
|---|---|---|
| Name & mobile | Account Creation & Identity Verification | Yes |
| Date of Birth | Age verification (18+ confirmed) | Yes |
| Payment Information | Deposit & Withdrawal Process | Yes |
| IP / Device | Security & Fraud Prevention | Automatic |
| Betting History | Account Management & Dispute Resolution | Automatic |
| Promotional messages (with consent) | Optional |
4. Data Retention & Retention Period
Cassino game stores your data on secure servers. Retention periods vary depending on the type of data and applicable legal requirements.
Retention period
- Account information: For the duration your account is active and for a minimum of 5 years after closure (for legal compliance).
- Financial Transaction Details: 7 years (in accordance with anti-money laundering regulations).
- Cookie data: 30 days to 1 year (depending on the type of cookie).
- Support contact: Up to 2 years after a dispute is resolved.
Once the retention period expires, data is securely deleted or anonymized.
5. Data Sharing Policy
Cassino game never sells your personal data to third parties. However, data may be shared in the following limited circumstances:
How Your Information Is Shared
- Payment processor: To process transactions (via approved gateways including Mobile Pay, Nagad, and Rocket).
- Law enforcement agencies: Under a court order or lawful government directive.
- Security Partners: To prevent fraud and money laundering.
- Audit & compliance: For periodic verification by the licensing authority.
Important: Beyond the cases outlined above, your information is never shared with any advertising agency, broker, or third party. That is cassino game's commitment.
6. Cookie Policy
Cassino game uses cookies on its website. Cookies are small text files stored on your device that help with session management and improving your overall experience.
| Cookie Type | Purpose | Duration | Can it be turned off? |
|---|---|---|---|
| Essential Cookies | Login sessions & security | Until end of session | No |
| Analytics Cookies | User Behavior Analytics | 30 days | Yes |
| Preference cookies | Remembering language and theme settings | 1 Year | Yes |
| Performance Cookies | Page Load Optimization | 7 days | Yes |
You can disable optional cookies at any time through your browser settings. Please note that disabling essential cookies may affect certain features of the platform.
7. Your Rights
Under cassino game's privacy policy, you have the following rights:
- Right to Access: You can find out exactly what information we hold about you.
- Right to Rectification: You may request corrections to any inaccurate information.
- Right to Deletion: Under certain conditions, you may request that your data be deleted.
- Right to restrict processing: You can request that processing of your data be paused for a specific reason.
- Right to portability: You can request a copy of your personal data.
- Right to Opt Out of Marketing: You can opt out of promotional messages at any time.
To exercise any of these rights, email us at support@cassinogame.biz or reach out via live chat.
8. Children's Privacy
Cassino game is strictly for users aged 18 and above. We do not knowingly collect data from children or minors.
If we become aware that a minor has created an account, that account will be closed immediately and all associated data will be deleted. If you believe your child is using cassino game, please contact us right away.
9. Security measures
Cassino game uses industry-leading technology to keep your data protected.
- SSL/TLS Encryption: All data transfers take place through encrypted channels.
- Two-factor authentication (2FA): An extra layer of protection for your account.
- Regular Security Audits: Regular audits conducted by third-party security experts.
- Suspicious Activity Monitoring: An AI-powered system detects unusual activity.
- Firewall & DDoS Protection: Protection against cyber attacks.
That said, no method of transmission over the internet is 100% secure — which is why keeping your own password safe is equally important.
10. Third-Party Services
The cassino game platform may integrate certain third-party services, such as payment gateways or analytics tools. Each of these services operates under its own privacy policy.
Cassino game works only with trusted and secure third parties. However, once you navigate to their pages, their own policies apply. We are not responsible for how third parties manage your information.
11. Changes to the Privacy Policy
Cassino game may update this Privacy Policy from time to time. When changes are made:
- The "Last Updated" date at the top of this page will reflect the change.
- For any significant changes, a notification will be sent to your registered mobile number or email address.
- A notice will be displayed on the platform's main page.
Continued use of the platform after any changes will be considered acceptance of the updated privacy policy.
12. Contact Us
If you have any questions, concerns, or requests regarding this privacy policy, please get in touch with us:
- Email: support@cassinogame.biz
- Live Chat: Active 24/7 (log in to the platform)
- For general inquiries: FAQ Page
We aim to respond to all privacy-related requests within 72 hours.
Last Updated: January 2026. Please review this privacy policy periodically.